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Mental Health First Aid Training (In-house)

What is Mental Health First Aid?

Mental Health First Aid (MHFA) training is designed to teach people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. In a similar way to physical First Aid, MHFA helps attendees recognise these signs, to start a great conversation and to have the confidence to signpost to the appropriate professional support and options of self-care. These courses are delivered in-house via Zoom, at your offices, or at a location of your choice.

We all have Mental Health. Mental Health is about our emotional wellbeing and how we think, feel and behave. More than ever, having the tools to help ourselves and others has never been more important.

By appointing and training some colleagues in Mental Health First Aid, this will help to provide a greater network of emotional support for colleagues in the workplace.

Upon completion of this training, a Mental Health First Aider will be able to support others by:

  • Being the main point of contact for anyone experiencing a Mental Health issue 

  • Identifying early signs and symptoms of mental ill-health

  • Starting supportive conversations with someone experiencing a Mental Health problem

  • Listening in a non-judgemental manner and providing reassurance 

  • Assessing the risk of self-harm and suicide

  • Signposting and encouraging appropriate professional support

  • Reducing the stigma attached to Mental Health and promoting awareness

  • Summoning for the appropriate emergency services if necessary

  • Maintaining confidentiality and providing an ongoing supportive working environment


Benefits to the Organisation

We know there are many ways an organisation can invest in their people, and therefore it is important that the impact of any training is significant, both for the individuals and the organisation. There really is no downside to training your team in MHFA – just some of the benefits below:

  • Improved colleague engagement

  • Reduced absence and staff turnover

  • Decreased costs

  • Increased productivity and performance

  • Attract new talent


Who is it for?


  • Anyone and everyone! Mental Health First Aid training provides powerful life skills.

  • Great for anyone with an interest in Mental Health and desire to help others

  • Particularly empowering for staff with people responsibilities - these courses provide great insight and practical skills to support colleagues, as well as guidance on how to embed a mentally healthy and positive culture within your organisation.


What is included?

  • Fully qualified trainers; 

  • Interactive and informative sessions;

  • All course assessments and materials, including a Mental Health First Aid manual for each attendee;

  • 6 months access to e-learning materials on Mental Health First Aid

  • Qualification Certificate will be posted out to attendees upon successful completion; 

  • Ofqual or SQA Accreditation regulated qualification (Subject to assessment);

  • We can help with venue search/bookings for in person training;

  • Excellent for team building and morale.

All of our Mental Health First Aid courses are delivered by qualified instructors and include a certificate of qualification, accredited by Ofqual and SQA (Scotland). This qualification lasts for 3 years, after which time you will be required to renew.

Below you will find more information on the courses we offer. If you'd like to speak to a member of the team, please call us on 07488 376 493 or email us at

Online Workshop

FAA Level 2 Award in First Aid for

Mental Health

This qualification will provide you with the knowledge to identify suspected mental health conditions and the skills to start a conversation surrounding mental health.

You will also learn about the first aid action plan for mental health and know how to implement a positive mental
health culture in the workplace.

A range of First Aid for Mental Health related subjects are covered including:

• What is First Aid for Mental Health?
• Identifying mental health conditions
• Providing advice and starting a conversation
• Stress
• Mental health conditions
• Drugs and alcohol
• First Aid for Mental Health action plan
• First Aid for Mental Health in the workplace

Women drinking coffee looking at laptop

FAA Level 3 Award in Supervising First Aid for Mental Health 

This qualification will provide you with the knowledge to recognise a wide range of mental health conditions and learn about the support/therapy provided by professional healthcare providers. We recommend this course for those with people responsibilities i.e. managers, leaders, supervisors and HR colleagues.

You will know how to start a supportive conversation and when and how to signpost a person to seek appropriate
professional help.

The course includes how to recognise and manage stress and understanding the impact of substance abuse.

You will also learn about the first aid action plan for mental health, be able to put it in place and know how to implement a positive mental health culture in the workplace.

Looking for some guidance? Need more information? No problem! Just drop us an email and we'll get right back to you.

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