Improving performance by putting people first
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A lite version of ENCORE. A point in time operational review of numbers, people and processes, delivered quickly at a one time set fee.
Review and audit, including but not exclusive to:
Performance & planning management information including key performance indicators, people metrics, productivity & capacity.
Colleague engagement survey
Customer feedback data.
We take a look at life through the lens of people in the organisation, spanning all levels of the hierarchy:
Leadership at all management levels. Pulling in same direction?
Health, happiness & well-being. Do all colleagues feel equal?
Capability review. Do requirements and capabilities match?
Training Needs Analysis for colleagues and leaders.
What is happening in your business on a daily basis? We will review the following:
Key policies, procedures, processes. Are they relevant? Best practice?
Operational excellence - maximise efficiency through effective leadership.
Prioritisation. Focused, or trying to do too much?
Communication strategy. Has your business lost the ‘human connection’?