Operational Healthcheck

A lite version of ENCORE. A point in time operational review of numbers, people and processes, delivered quickly at a one time set fee.

Review and audit, including but not exclusive to:

  • Performance & planning management information including key performance indicators, people metrics, productivity & capacity.

  • Colleague engagement survey

  • Customer feedback data.

Numbers

We take a look at life through the lens of people in the organisation, spanning all levels of the hierarchy:

  • Leadership at all management levels. Pulling in same direction?

  • Health, happiness & well-being. Do all colleagues feel equal?

  • Capability review. Do requirements and capabilities match?

  • Training Needs Analysis for colleagues and leaders.

Colleague & Communication

What is happening in your business on a daily basis?  We will review the following:  

  • Key policies, procedures, processes. Are they relevant? Best practice?

  • Operational excellence - maximise efficiency through effective leadership.

  • Prioritisation. Focused, or trying to do too much?

  • Communication strategy. Has your business lost the ‘human connection’?

  • Organisational logistics

Operations

0131 564 0237

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64a Cumberland Street | Edinburgh | EH3 6RE

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Company Registration No: SC575795

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